Contoh Complaint Letter



      
Complaint Letter

Kenanga Golf
Kintamani street 7, number 20
Bali, Indonesia, 41361

Bali, December 5th 2015
Sir/Madam
Sales Manager
The Perfect Gift Shop
Melati street, number 16
Karawang, Indonesia, 41361

Dear Sir/Madam,
I am wiriting this letter in order to complain about a few matters below :
1.                  Your late delivery upon my order.
Honestly, I am dissapointed with your shop thet guaranteed the punctual delivery within 5 working days. In fact, I received my order often 7 days.
2.                  Your staff’s unfriendly sevrice.
It is on the contary to your shop’s brochure that you have a firiendly service. In fact, your staff treat me viciously when I ask about the late delivery.
3.                  Last but not least, there is no discount given as your shop has ever promised.
That’s all my complaint, and I really put high expectation that you (your shop) will be consistant to practice what you preach in the future time. Otherwise, I am sure that you will be left by your costumers, sooner or later.
I do apologize with my frankliness and thank you very much.

With all respects,


Sutejo

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